Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We usually process orders within 1-3 business days. International delivery takes around 7-20business days depending on your location.
Click “Sign Up” on the top right of our website or register during checkout.
Please contact us as soon as possible. If the order hasn’t shipped yet, we’ll update your address.
Once shipped, you’ll receive a tracking number via email to track your package in real time.
No. We use secure third-party payment processors and do not store any credit card information.
Sales tax is applied based on your local regulations and will be calculated at checkout.
We ship to most countries worldwide. You can check shipping availability at checkout.
Items are typically shipped together unless stated otherwise. Occasionally, items may ship separately.
If you need to swap an item
Returns and Exchanges
We accept returns within 14 days of delivery if items are unused, undamaged, and in original packaging.
We’re so sorry! Please contact our support and we’ll send you the correct item at no extra cost.
Please take photos and contact us within 48 hours of receiving your order. We’ll arrange a replacement or compensation.
We’ll provide the return address and instructions via email once your return is authorized.
You can reach us via email, website chat, or WhatsApp.
Please contact us right away. If your order hasn’t shipped yet, we’ll update the address for you.
Yes, as long as your order hasn’t been processed yet. Contact our support team ASAP.
Some popular items may be available for pre-order. Look for the option on the product page or subscribe to restock alerts.